Terms of service
DISTANCE SALES AGREEMENT
ORDER-CONTRACT PRELIMINARY INFORMATION
For the order you place on our electronic commerce site www.ethiqueplantbased.com, you have to make a Distance Sales Agreement ("Contract). www.ethiqueplantbased.com is a business owned by Aslı SANCAKTAROĞLU. Our contact information is Fikirtepe Mah. Volkan Sok B Blok No:1/1F Kadıköy/Istanbul Tel: + 90 535 445 95 66, E-mail: ethiquepb@gmail.com Tax No: 20918581026.
With the purchase of the goods/services ("Products/Products") ordered from our Site, which we will refer to as the "Website" from now on, by our esteemed Consumer (including those made through the application on any of your mobile devices) and thus making the order-Contract The relevant technical stages-steps, as well as the technical tools for identifying and correcting errors during your information entry, are indicated on the relevant pages (by giving you the opportunity to take action in line with the warning messages that appear) during your transactions so far. If there is an error in entering information (data) about your order on the "Website", the transaction can be continued by correcting the relevant warning message, and it is possible to correct the errors that may occur while entering your payment information in the same way. You can contact us at the above number of our company for any information entry errors that you notice after the completion of the payment process.
We do not sell products outside of Turkey. Product deliveries are made by us.
When the consumer approves the Agreement, the price and costs of the Product(s) ordered on this page are collected by the intermediary institution with which we have a contract with the payment method he/she chooses.
The Consumer has the right to withdraw from the contract within fourteen (14) days from the date of receipt of the Product, without giving any reason and without paying any penalty.
However, in the contracts regarding the following goods/services, even if they have not been used/used, there is no legal right of withdrawal: (including special products imported/supplied from the country or abroad) b) chocolate, bakery products, etc. perishable goods, such as foodstuffs, or which may expire ) food and beverage supply that must be made on a certain date or period, f) services that are started to be performed within the period of the right of withdrawal, and j) other goods and services that are generally considered outside the scope of distance sales pursuant to the relevant legislation, and the purchase of the BUYER for commercial/professional purposes. cases of acquisition.
In cases where there is a right of withdrawal by law, the Consumer is responsible for changes and deteriorations that occur because the product is not used in accordance with its operation, technical specifications and usage instructions within the withdrawal period, and for this reason, the Consumer may lose his right of withdrawal regarding the Product, or if we voluntarily accept it, from the Product price. We have the right to discount up to change / deterioration.
In case of withdrawal, the relevant Product must be sent to the above address within a maximum of ten (10) days, at the Consumer's expense.
Clear notice of withdrawal can be made to the above contact addresses, by means of letters, e-mail, SMS, telephone. In case this right is exercised, in addition to the aforementioned notification, the return of the original invoice or receipt with the sample of the cargo delivery report indicating that the Product was sent to us (in accordance with the tax legislation), a return invoice is issued for the product returns whose invoices are issued on behalf of the institutions, as well as the box and packaging of the Products to be returned. must be sent to us complete and undamaged, with standard accessories, if any.
In cases where the right of withdrawal is not foreseen by law, the right of withdrawal cannot be benefited from, and in cases where this right is not used duly or on time, the consumer loses the right of withdrawal.
Provided that the above-mentioned requirements are fulfilled by the Consumer on time and duly, the Product price and the delivery costs of the Product, if any, are returned to the Consumer in accordance with the payment instrument used when purchasing the Product, within 14 days from the date of receipt of the withdrawal notice to our Company. However, in cases where the right of withdrawal is used for all of the ordered products and for some of them (used by the consumer), our Company's free shipping (delivery) campaign and/or discount campaign (free of charge, in other words, receiving a gift product) is in this sense. In the event that the minimum amount is lowered, the entire amount of uncollected delivery-cargo and discount (as well as the cost of the free product) is deducted from the amount to be returned to the Consumer (in cases where the delivery-cargo fee is collected, this fee is not deducted). returned with a copy); A (virtual/physical) gift voucher, etc., which the consumer has earned as a result of his shopping. If any, all of them are cancelled. If virtual/physical gift certificates have been used by the consumer and the right of withdrawal has been used for all or part of the products subject to the order, the price for the use of the gift certificate is taken back by deducting the product price to be returned.
These provisions apply in all cases where the right of withdrawal is exercised, as well as in all other cases where product returns are in question, excluding defective products. Our company, again in accordance with the law, in cases of withdrawal and other order-contract cancellations, etc., from the Consumer on the Internet Site and / or discount in the payment of the product price. Contractual and legal right-obligations, including the right of collection-deduction for the monetary values of all kinds of prize points etc. used for this purpose, are also available and reserved.
The current rules-conditions applicable to our Company and the Consumer regarding transaction security, information protection, confidentiality, processing-use and commercial electronic communications on the Website are presented below for your information. The consumer can consult our Company at any time by using the communication tools specified on these issues.
Our company is a member of Istanbul Chamber of Commerce (ITO).
As we will send all of these to your e-mail address along with your order confirmation after you approve and accept the Agreement on the website with the above-below information, you can always access it by saving and storing it on your device, within the framework of the relevant laws and for a maximum of three years. It is submitted to your information that it will also be kept in the systems of the company.
SELLER:
Title: Aslı SANCAKTAROĞLU- ETHIQUE PLANT BASED
Address : Fikirtepe Mah. Volkan Sok B Blok No:1/1F Kadikoy/Istanbul
E-Mail : ethiquepb@gmail.com
Bank account :
Account name :
Account number :
BUYER (CONSUMER):
Name-Surname/ Title:
Address:
Phone:
Email:
ORDER-CONTRACT PRODUCT, PRICE, PAYMENT AND DELIVERY CONDITIONS
The Delivery Information including the Type and Type, Quantity, Brand/Model/Color, Unit Price(s), Sale Price and Payment (collection) Information of the Products (goods/services) and the place of delivery notified by the BUYER are as follows. Delivery will be made by our company, and products will not be delivered to addresses other than the delivery areas specified on our website. Other rules regarding delivery are stated below.
PRODUCT:
UNIT PRICE:
DELIVERY FEE:
PIECE:
TOTAL:
ORDER PROCESSING AND SHIPPING FEES:
PAYMENT TOTAL:
DELIVERY INFORMATION:
Name-Surname/Title:
Address:
Phone:
Email:
BILLING INFORMATION:
Name Name-Surname/Title:
Address:
Phone
Email:
The product subject to the order is delivered to the third party/organization at the above address, provided that the legal 30-day period is not exceeded, on the principles specified below.
Products in stock are shipped and delivered to the address within three (3) business days at the latest from the order date. The products are given to the company's distribution officer to be delivered to the person and address specified by the CONSUMER during the order. The company's distribution officer delivers the received shipments to consumers within 24 hours at the latest, under normal conditions, depending on their distance.
In general, and unless expressly stated otherwise, delivery costs are the responsibility of the Consumer. The SELLER may not reflect all or a part of the delivery costs in question to the Consumer, depending on the campaigns it carries out at the time of sale and announced the terms on the Website.
In the event that the Consumer is not present at the address at the time of delivery of the products and the persons at the address do not accept the delivery, the SELLER shall be deemed to have fulfilled its obligation in this regard. In the event that there is no one to take delivery at the address, it is the Consumer's responsibility to follow up and ensure the shipment of the products by contacting the Seller. If the product is to be delivered to a person / organization other than the Consumer, the SELLER cannot be held responsible for the absence of this person / organization at its address or not accepting the delivery. In these cases, any damages arising from the late delivery of the Product by the Consumer and the expenses incurred due to the waiting time of the Product at the seller or its return to the SELLER shall also be borne by the Consumer.
Each person who will take delivery of the Product is responsible for checking it at the time of receipt and not accepting the Product when he sees a problem in the Product due to shipping/delivery, and keeping a record of the Seller responsible for the delivery. Otherwise, the SELLER will not accept any liability.
The Consumer must have fully paid the sales price, including costs, before receiving the Product. If the price of the Product is not fully paid to the SELLER before delivery in cash sales, and the installment amount due in installment sales is not paid, the SELLER may unilaterally cancel the contract and not deliver the Product.
If, for any reason, after the delivery of the product, the Bank/financial institution to which the credit card is processed does not pay the Product price to the SELLER or demands a refund of the price paid, the Product shall be returned to the SELLER by the Consumer within 3 days at the latest. If the non-payment of the product price is caused by an unfair instruction or objection of the Consumer to the Bank, or by a fault or negligence, the delivery costs shall be borne by the Consumer. All other contractual-legal rights of the SELLER, including the follow-up of the Product price without accepting the return, are reserved separately and in any case.
In order to avoid any hesitation; Consumer's sales price, credit card, installment card etc. owned by banks (including financial institutions). In cases where it pays with cash, all the facilities provided by these cards are credit and/or installment payment opportunities provided directly by the card issuer; Product sales realized within this framework and for which the SELLER collects the price all in one or step by step, are not sales on credit or installments for the parties of this Agreement, they are cash sales. The legal rights of the SELLER in cases deemed to be sales in installments by law (including the right to terminate the contract and/or demand payment of the remaining debt with default interest in case of non-payment of installments) are available and reserved within the framework of the relevant legislation. In case of consumer's default, monthly default interest is applied as stipulated by the applicable laws.
The delivery of the product to the Consumer within 3 working days, which is the legal maximum, is on-time delivery. In the event that it cannot be delivered within a maximum of 3 business days due to extraordinary circumstances (such as weather opposition, heavy traffic, earthquake, flood, fire) other than normal sales/delivery conditions, the SELLER informs the Consumer about the delivery by accessing the available contact information. it does. In this case, the Consumer may cancel the order, order a similar product, or wait until the emergency is over.
If it is understood that the SELLER cannot supply the Product subject to the Contract, within three (3) days from the date of learning about this situation, by informing the Consumer clearly and through one of the same means, and obtaining his verbal/written approval, he may supply another good/service with equal quality-price. and it shall be deemed to have fulfilled its contractual commitment in this way. The consumer is free in all respects whether or not to give the said consent, and in cases where he does not give consent, the contractual-legal provisions regarding the cancellation of the order (Contract termination).
SPECIAL CONDITIONS APPLIED WHEN THE CONSUMER EARNS PRIZE POINTS WHEN PURCHASING THE ORDER-CONTRACTED PRODUCT AND/OR PAYS THE SELLER USING REWARD POINTS
Between an organization that earns award points, etc., and the Consumer and the SELLER, discounts, etc. In the presence of a current agreement-contract, which allows the consumer to provide such an award point due to the said agreement of the SELLER and the contract with the said organization, the Consumer may withdraw from this Agreement or otherwise. In cases where a refund is made to the Consumer with the termination/order cancellation, the amount (monetary value) of the reward points, gifts and similar earned by the Consumer with the purchase subject to this Agreement is taken back from the Consumer.
Namely; This repurchase process, unless a different method is foreseen in the SELLER's agreement with the relevant institution, is primarily from those reward points if the Consumer has sufficient other reward points (excluding the reward points earned with this shopping) at the aforementioned institution-system, if not, the SELLER It is made by deducting (deducting) in cash from the price to be returned by the .
Payment by the consumer to the SELLER in the purchase of the product subject to this Agreement, partially / completely, reward points, etc. If it is made with the SELLER, in cases where there is a reimbursement of the price of the Product purchased to the Consumer, the reward points used by the SELLER while purchasing the Product on the WEBSITE and similar, unless the SELLER has a different agreement with the relevant institution. can be returned (again as points) to the Consumer.
In cases where unfair reward points acquisition or use is determined by the consumer, as a general rule, the monetary value-amount of the said reward points may be collected by the SELLER from the Consumer (by credit card, cash and other legal methods). This provision is also valid for the price of the goods given as a gift to the Consumer by the SELLER as a result of the application of such a system.
Other matters related to the acquisition and use of award points and the like are subject to the provisions of the agreement-contracts between the said institution and the Consumer and the SELLER, and where relevant, the SELLER may use all certain rights-authorities before the Consumer and the organization, both here and in the aforementioned contract-agreements, It may also perform related transactions on behalf and/or account of the specified organization and/or other workplaces in the same system.
Reward points, gift certificates, etc. earned from the SELLER or used by the SELLER. Cash money requests in return are not accepted under any circumstances.
The SELLER accepts no liability for the disputes between the Consumer and the above-mentioned organizations and any material, legal, financial and non-financial consequences thereof; The above provisions are valid and reserved.
The above provisions, if any, are applied by analogy in the acquisition and use of reward points obtained by the Consumer directly from the SELLER.
The Consumer (in other words, the BUYER) who earns reward points from the WEBSITE/SELLER or uses reward points and similar in payments to the SELLER, is deemed to have accepted (also) all special conditions regarding related-similar issues in the above and other sections of the Preliminary Information.
RULES ON SECURITY-PRIVACY, PERSONAL INFORMATION, ELECTRONIC COMMUNICATIONS AND INTELLECTUAL AND INTELLECTUAL RIGHTS
Confidentiality rules-policy and conditions, the current principles of which are stated below, apply for the protection, confidentiality, processing-use of information, communications and other issues on the INTERNET SITE.
The necessary measures for the security of the information and transactions entered by the consumer on the WEBSITE have been taken in the SELLER's own system infrastructure, within the scope of today's technical possibilities according to the nature of the information and transaction. However, since the said information is entered from the Consumer's device, it is the Consumer's responsibility to take the necessary precautions, including those related to viruses, trojans and similar harmful applications, so that they are protected by the Consumer and cannot be accessed by unrelated persons.
Regarding all kinds of information and content belonging to the WEBSITE and their arrangement, revision and partial/full use; All intellectual and industrial rights and property rights belong to the SELLER.
The SELLER reserves the right to make any changes it deems necessary on the above issues; These changes will become effective as soon as they are announced by the SELLER on the Internet Site or by other appropriate methods.
On other sites accessed from the Internet Site, their own privacy-security policies and terms of use are valid, and the SELLER is not responsible for any conflicts or negative consequences that may arise.
OTHER MATTERS
In order cancellations and contract terminations, including contract and legal cancellations, if the Product price has been collected, the Product is returned to the Consumer in accordance with the vehicle for which he paid the price, within a maximum of 14 days. For example, in credit card payments, the refund is made by the contracted intermediary payment institution by way of a refund to the consumer credit card, and the Product amount is returned to the relevant bank within the same period after the order is canceled by the Consumer; Since the reflection of this amount to the Consumer accounts after the refund of this amount to the bank is completely related to the bank transaction process, the SELLER is not responsible in any way for possible delays due to reasons other than such initiative (banks usually take three weeks to reflect the refund to the Consumer account).
The SELLER has the right to set off, discount and deduction arising from the Contract and the law for the price to be returned to the Consumer and is reserved. The Consumer's legal rights are also valid and valid in cases where the Contract is terminated by the Consumer due to the SELLER's failure to perform.
The Consumer may notify the SELLER, verbally or in writing, about his/her requests and complaints regarding the product and sale, by reaching the above-mentioned communication channels. As the SELLER, we are pleased to meet all kinds of applications with justified demands-complaints of our Consumer customers. If it is not possible to reach a solution in this way, the Consumer, if he wishes, can apply to the Provincial and District Consumer Arbitration Committees in his or the SELLER's place of residence (where his residence is) within the monetary limits determined and announced every year by the Ministry of Customs and Trade, and in cases exceeding the borders, the Consumer can apply to the courts.
The consumer, with these Preliminary Information, which will form an integral part of the Distance Sales Agreement, upon approval, the basic features-qualities, sales price, payment method, delivery procedures and right of withdrawal, personal information-electronic communication and reward points of the Product/Products subject to sale. have been informed of all matters, including the terms and conditions.
All explanations and information in this Order-Contract Preliminary Information are valid as of the Consumer's approval on the WEBSITE and are binding between the SELLER and the Consumer (BUYER) in case of acceptance.
DISTANCE SALES AGREEMENT
This Agreement, including the cases where the BUYER (Consumer) makes transactions with the application on his mobile device, includes the following products/services (( "Product/Products") regulates the rights and obligations of the parties regarding the sale-delivery and other issues to the BUYER. After the BUYER approves this Agreement on the WEBSITE, the price and expenses of the Product(s) ordered are collected by the payment method he/she chooses.
Article 1- PARTIES
SELLER:
Title: Aslı SANCAKTAROĞLU- ETHIQUE PLANT BASED
Address : Fikirtepe Mah. Volkan Sok B Blok No:1/1F Kadikoy/Istanbul
E-Mail : ethiquepb@gmail.com
Bank account :
Account name :
Account number :
BUYER (CONSUMER):
Name-Surname/Title:
Address:
Phone:
Email:
Article 2- CONTRACT PRODUCT, PRICE, PAYMENT AND DELIVERY
The Type and Type, Quantity, Brand/Model/Color, Unit Price(s) and Sale Price of the Products (goods/services) and Delivery Information including the Payment (collection) Information and the place of delivery notified by the BUYER are as follows.
PRODUCT:
UNIT PRICE:
DELIVERY FEE:
PIECE:
TOTAL:
ORDER PROCESSING AND SHIPPING FEES:
PAYMENT TOTAL:
DELIVERY INFORMATION:
Name-Surname/Title:
Address:
Phone:
Email:
BILLING INFORMATION:
Name-Surname/Title/VD/ Tax Number:
Address:
Phone:
Email:
Article 3- ISSUES THAT THE BUYER WAS INFORMED BEFORE
The BUYER confirms that he/she has been informed about the following issues by seeing and examining all the general-specific explanations on the relevant pages-sections of the Website before the BUYER accepts this Agreement on the Website and is under the obligation to order and pay.
Title and contact information of the SELLER and current introductory information,
Appropriate tools-methods regarding the stages of the sales process and the correction of incorrectly entered information during the purchase of the product(s) from the WEBSITE,
Electronic contact information of the Chamber of Commerce (ITO-Istanbul Chamber of Commerce) to which the SELLER is a member and the rules of conduct stipulated by the ITO regarding the profession (Telephone: 4440486, (www.ito.org.tr)
Confidentiality, data usage-processing and electronic communication rules applied to the BUYER's information applied by the SELLER and the permissions given by the BUYER to the SELLER in these matters, the legal rights of the BUYER, the rights of the SELLER and the procedures for using the rights of the parties,
Shipping restrictions stipulated by the SELLER for the products,
The payment method-means accepted by the SELLER for the product(s) subject to the contract, the basic features-qualities of the Products, the total price including taxes (the total price to be paid by the BUYER to the SELLER, including the related expenses),
Information about the methods of delivery of the products to the BUYER and the shipping-delivery-cargo costs,
Other payment/collection and delivery information regarding the products and information regarding the performance of the Contract, the commitments and responsibilities of the parties in these matters,
Products and other goods and services that the BUYER does not have the right of withdrawal,
In cases where the BUYER has the right of withdrawal, the terms, duration and procedure of using this right, and if the right is not used in due time, the BUYER will lose its right of withdrawal,
In the Products with the right of withdrawal, if the Product is broken or changed due to not using it in accordance with the instructions for use, normal operation or technical specifications during the withdrawal period, the BUYER's request for withdrawal may not be accepted and in any case, the SELLER will be liable to the SELLER, accepted by the SELLER. In such cases, it can collect an amount that it deems appropriate according to the defect or change in question, by deduction (offset) from the repayment to be made to the BUYER,
In cases where there is a right of withdrawal (in other relevant cases), how to return the Products to the SELLER and all related financial issues (return ways, cost and return of the Product price and reward points earned/used by the BUYER during the return, gift certificates, free products and other provided products) including discounts and deductions that can be made for free/discounted opportunities),
If the BUYER is a legal person, he cannot use "consumer rights", especially the right of withdrawal, for the Products purchased for commercial or professional purposes (for example, bulk purchases are deemed to be of this nature in any case),
According to its nature, all other sales conditions included in this Agreement and this Agreement, after being approved by the BUYER on the WEBSITE and sent to the BUYER by e-mail, can be stored and accessed for the period requested by the BUYER and can be accessed by the SELLER for a period of three years. can hide,
Transactions and practices about privacy, personal data and electronic commercial communications,In case of disputes, the BUYER can submit his/her complaints to the SELLER with the contact information and legal applications to the District/Provincial Arbitration Committees and Consumer Courts in accordance with the relevant provisions of the Law No. 6502.
Article 4- RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from this Agreement without giving any reason and paying any penalty within fourteen (14) days from the date of receipt of the Product.
However, in the contracts regarding the following goods/services, even if they have not been used/used, there is no legal right of withdrawal: (including special products imported/supplied from the country or abroad) b) chocolate, bakery products, etc. perishable goods, such as foodstuffs, or which may expire ) food and beverage supply that must be made on a certain date or period, f) services that are started to be performed within the period of the right of withdrawal, and j) other goods and services that are generally considered outside the scope of distance sales in accordance with the relevant legislation, and the BUYER's purchase for commercial/professional purposes. cases of acquisition.
In cases where it is possible to use the right of withdrawal, the BUYER is liable by law for the changes and deteriorations that occur if the BUYER does not use the goods in accordance with its operation, technical specifications and usage instructions within the withdrawal period. Accordingly, if there is a change or deterioration due to the fact that the Product is not used in accordance with the instructions for use, technical specifications and operation until the withdrawal date, the BUYER may lose its right of withdrawal; In cases where it is accepted by the SELLER, a discount is made from the price of the product to be returned, up to the change / deterioration.
In cases where there is a right of withdrawal, it is sufficient for the BUYER to send a clear notification to the SELLER (verbally/written to the above-mentioned contact addresses) within the legal 14-day period, indicating that the BUYER has exercised its right of withdrawal. In case the aforementioned right is exercised within the time limit, it is obligatory to send the Product to the above address of the SELLER within a maximum of ten (10) days, at the BUYER's expense. If the contracted courier company and/or Seller branch is specified for product returns on the INTERNET SITE, the BUYER can send the Product from a branch within or outside the District where it is located, in which case the BUYER will not be charged.
In this return process, the product must be delivered complete and undamaged with its box, packaging, standard accessories, if any. In addition, in cases where a Return Invoice must be issued by the BUYER in accordance with the tax legislation, the following section regarding the return will be filled and signed on the invoice to be returned with the Product. Order returns whose invoices are issued on behalf of institutions (legal entities) will not be accepted unless a Return Invoice is issued).
"The return address of the product is the address of the SELLER in Fikirtepe Mah. Volkan Sok B Blok No:1/1F Kadıköy/Istanbul.
Provided that the above-mentioned requirements are fulfilled by the BUYER, the product price and, if any, the delivery costs of the Product to the BUYER are returned to the BUYER in accordance with the payment instrument used when purchasing the Product, within 14 days from the date of receipt of the withdrawal notice to the SELLER. is done.
The BUYER's legal rights and obligations regarding the Products after the withdrawal period, and the SELLER's contractual and legal rights and obligations, including the requests for reward points, gift certificates and free facilities from the BUYER, also exist and valid.
Article 5- SPECIAL CONDITIONS TO BE APPLIED WHEN THE BUYER EARNS PRIZE POINTS WHEN BUYING THE CONTRACTUAL PRODUCT AND/OR PAYS THE SELLER USING PRIZE POINTS
Between an organization that earns award points, etc., and the BUYER and SELLER, discounts, etc. In the presence of a current agreement-contract that allows the purchaser to provide such an award point, due to the said agreement of the SELLER and the contract with the mentioned organization, the BUYER has such an award point due to the transaction subject to this Agreement, the cancellation of this Agreement and the termination of the contract by other means. In cases where a refund is made to the BUYER with the cancellation of the order, the amount (monetary value) of the reward points, gifts and similar earned by the BUYER with the purchase subject to this Agreement is taken back from the BUYER.
Namely; unless a different method is foreseen in the SELLER's agreement with the relevant organization, if the BUYER has sufficient other reward points (excluding the reward points earned by the shopping subject to this Agreement) at the mentioned institution-system, first of all, those award points are not available. on the other hand, it is made by deducting (deducting) in cash from the price to be returned by the SELLER to the BUYER.
Payment to the SELLER by the BUYER in the purchase of the Product subject to this Agreement is partially / completely reward points, etc. if the product purchased in this way is to be returned to the BUYER in accordance with the relevant provisions of this Agreement, the reward point used by the BUYER in the SELLER when purchasing the Product on the WEBSITE, and similar items can be returned to the BUYER (again as points), unless the SELLER has a different agreement with the relevant institution.
In cases where unfair reward points are gained or used by the BUYER in any way, as a general rule, the monetary value-amount of the said award points may be collected from the BUYER (by credit card, cash and other legal methods) by the SELLER. This provision is also valid for the price of the goods given as a gift to the BUYER by the SELLER as a result of the application of such a system.
Other matters related to the acquisition and use of award points and the like are subject to the provisions of the agreements-contracts between the said institution and the BUYER and the SELLER, and where relevant, the SELLER may use all certain rights-authorities before the BUYER and the organization, both here and in the aforementioned contract-agreements, It may also perform related transactions on behalf and/or account of the specified organization and/or other workplaces in the same system.
Reward points, gift certificates, etc. earned from the SELLER or used by the SELLER. Cash money requests in return are not accepted under any circumstances.
The SELLER accepts no liability for the disputes between the BUYER and the above-mentioned organizations and any material, legal, financial and non-financial consequences thereof; The above provisions are valid and reserved.
The above provisions, if any, are applied by analogy in the acquisition and use of reward points obtained by the Consumer directly from the SELLER. All consumers who earn reward points from the WEBSITE/SELLER or use reward points and similar in their payments to the SELLER, thus, the BUYER accepts the above special conditions (also).
Article 6- RULES ON SECURITY-PRIVACY, PERSONAL INFORMATION, ELECTRONIC COMMUNICATIONS AND INTELLECTUAL AND INTELLECTUAL RIGHTS
Confidentiality rules-policy and conditions, the current principles of which are stated below, apply for the protection, confidentiality, processing-use, communications and other issues of information on the Website.
The necessary measures for the security of the information and transactions entered by the BUYER on the Website have been taken in the system infrastructure of the SELLER, within the scope of today's technical possibilities according to the nature of the information and transaction. However, since the said information is entered from the BUYER's device, it is the BUYER's responsibility to take the necessary precautions, including those related to viruses and similar harmful applications, so that they are protected by the BUYER and cannot be accessed by unrelated persons.
Regarding all kinds of information and content of the Website and their arrangement, revision and partial/full use; Except for those belonging to other third parties according to the SELLER's agreement; All intellectual and industrial rights and property rights belong to the SELLER.
The SELLER reserves the right to make any changes it deems necessary on the above issues; These changes will become effective as soon as they are announced by the SELLER on the Internet Site or by other appropriate methods.
On other sites accessed from the Internet Site, their own privacy-security policies and terms of use are valid, the SELLER is not responsible for any conflicts or negative consequences that may arise.
Article 7- GENERAL PROVISIONS
The product subject to the contract is delivered to the BUYER or to the third person/organization at the address indicated on the WEBSITE, provided that the legal period of 3 business days is not exceeded, on the principles specified below. The SELLER sends and has the Products delivered via the contracted cargo company and/or its own branches for its shipments.
Products in stock are delivered to cargo within three (3) working days at the latest from the date of order. The products are given to the cargo company to be delivered to the person and address specified by the CONSUMER during the order. Cargo Companies deliver the shipments received from the SELLER to consumers within an average of 3 (three) business days under normal conditions, depending on their distance.
In general and unless expressly stated otherwise, the delivery costs (shipping fee, etc.) belong to the BUYER. The SELLER may not reflect all or a part of the delivery costs in question to the BUYER, depending on the campaigns it carries out at the time of sale and announced the terms on the WEBSITE. In cases where the right of withdrawal is used for all of the products subject to the order and for some of them (used by the BUYER), in case the SELLER free shipping (delivery) campaign is below the minimum shopping amount, the entire uncollected delivery-cargo cost within the scope of the campaign will be returned to the BUYER. It is collected by deducting from the amount (in cases where the BUYER pays the delivery-cargo fee, this fee is refunded).
Likewise, in all cases where the BUYER receives a discount or free (gift) product of the same nature as a minimum amount of shopping in any SELLER campaign, and in all cases where he wins/uses a gift card, the right of withdrawal is exercised for all or a part of the products in question. If the minimum price in question has been lowered or the condition for earning/using a gift voucher has been eliminated in any way, so in general terms, if the terms of benefiting from the campaign / the conditions for earning or using a gift voucher have been broken by the BUYER, the entire discount (if any, as well as the gift product price) It is collected by deducting from the amount to be returned to the BUYER; If the BUYER has won a (virtual/physical) gift voucher due to his shopping, this check will be cancelled.
These provisions apply in all cases where the right of withdrawal is exercised, as well as in all other cases where product returns are in question, excluding defective products.
In the event that the BUYER is not personally present at the address at the time of delivery of the products and the persons at the address do not accept the delivery, the SELLER shall be deemed to have fulfilled its obligation in this regard. In case there is no one to take delivery at the address, it is the BUYER's responsibility to follow up the shipment of the products by contacting the courier company and/or the Seller branch. If the product is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered is not present at the address or does not accept the delivery.
In these cases, any damages arising from the late receipt of the Product by the BUYER and the expenses incurred due to the waiting of the Product at the seller and/or its return to the SELLER belong to the BUYER.
The BUYER or each person who will receive the Product is responsible for checking it at the time of receipt and not accepting the Product when he sees a problem in the Product arising from the delivery/delivery and keeping a record of the Seller responsible for the delivery. Otherwise, the SELLER will not accept any liability.
Unless otherwise stipulated in writing by the SELLER, the BUYER must have paid the price in full before receiving the Product. If the price of the Product is not fully paid to the SELLER before delivery in cash sales, and the installment amount due in installment sales is not paid, the SELLER may unilaterally cancel the contract and not deliver the Product.
If, for any reason, after the delivery of the product, the Bank/financial institution to which the credit card is processed does not pay the Product price to the SELLER or demands a refund of the price paid, the Product shall be returned to the SELLER by the BUYER within 3 days at the latest. If the non-payment of the product price is caused by the BUYER's fault or negligence, the shipping costs will be borne by the BUYER. All other contractual-legal rights of the SELLER, including the follow-up of the Product price without accepting the return, are reserved separately and in any case.
In order to avoid any hesitation; The BUYER's sales price is paid by the credit card, installment card etc. owned by banks (including financial institutions). In cases where the card is paid with, all the facilities provided by these cards are credit and/or installment payment opportunities provided directly by the card issuer; Product sales realized within this framework and for which the SELLER collects the price all in one or step by step, are not sales on credit or installments for the parties of this Agreement, they are cash sales. The legal rights of the SELLER in cases deemed to be sales in installments by law (including the right to terminate the contract and/or demand payment of the remaining debt with default interest in case of non-payment of installments) are available and reserved within the framework of the relevant legislation. In case of default of the BUYER, monthly default interest is applied as stipulated by the applicable laws.
If the product cannot be delivered within the legal maximum 30 days due to extraordinary circumstances (such as weather opposition, heavy traffic, earthquake, flood, fire) other than normal sales/delivery conditions, the SELLER informs the BUYER regarding the delivery. In this case, the BUYER can cancel the order, order a similar product or wait until the end of the extraordinary situation.
If it is understood that the SELLER cannot supply the Product subject to the Contract, within three (3) days from the date of learning of this situation, on the condition of informing the BUYER in accordance with the law and obtaining his verbal / written approval, another good / service with equal quality-price is procured. and it shall be deemed to have fulfilled its contractual commitment in this way. The BUYER is free in all respects whether or not to give the said consent, and in cases where he does not give consent, the contractual-legal provisions regarding the cancellation of the order (Contract termination).
In order cancellations and contract terminations, including contract-lawful withdrawals, if the product price is collected, it is returned to the BUYER within a maximum of 14 days. The requirements of the following rule are reserved. The refund is made in accordance with the payment instrument used by the BUYER in the payment of the Product price to the SELLER. For example, in credit card payments, the refund is made by way of a refund to the BUYER's credit card, and the Product amount is returned to the relevant bank within the same period after the order is canceled by the BUYER; Since the reflection of this amount to the BUYER's accounts after the refund of this amount to the bank is completely related to the bank transaction process, the BUYER accepts in advance that it will not be possible for the SELLER to intervene and take responsibility for possible delays (banks usually take three weeks to reflect the refund to the BUYER account. ).
The SELLER has and reserves the right to set off, discount and deductible for the price to be refunded, arising from this Agreement and the law. The BUYER's legal rights regarding the cases where the Contract is terminated by the BUYER due to the SELLER's non-performance are also reserved and available.
The BUYER may notify the SELLER, verbally or in writing, about his requests and complaints regarding the Product and sale, by reaching the SELLER communication channels in the preamble of the Contract. Some of the matters written in the above articles may not be included in this Agreement due to their nature; however, they are included in the Preliminary Information seen/approved by the BUYER on the Website, as well as on the sales stages or general-- information pages/sections of the Website, depending on their relevance.
The BUYER can always access and review the aforementioned Information and this Agreement, by saving and storing the aforementioned e-mail on his device, since they are sent to the e-mail address he has declared after acceptance. On the other hand, it is kept for three years in the systems owned by the SELLER.
SELLER records (including records in magnetic media such as computer-sound recordings) constitute evidence in the resolution of any disputes that may arise from this Agreement and/or its implementation; The rights of the parties arising from the relevant mandatory legal regulations are valid and reserved.
Article 8- LEGAL REMEDIES OF THE BUYER and AUTHORIZED JURISDICTIONS
In disputes that may arise from this Agreement, Istanbul Provincial and District Consumer Arbitration Committees are authorized within the monetary limits determined-announced every year by the Ministry of Customs and Trade, and Istanbul Consumer Courts in cases exceeding these limits. In this context, the BUYER may apply to the Arbitration Committees and Consumer Courts in the place of residence (residence) of the BUYER or, if he wishes, of the SELLER.
The BUYER has read all the conditions and explanations written in this Contract and in the order-contract pre-notifications (INTERNET SITE), which form an integral part, the main feature-attributes of the Product/Products subject to sale, sales price, payment method, delivery conditions, SELLER. and all other preliminary information about the Product subject to sale-information and the right of withdrawal, personal information-electronic communication and award points conditions, including all matters written in Article 3 of this Agreement, that he has seen all of them electronically on the Internet Site, and again, by giving confirmation-approval-acceptance-permission to all these in electronic environment, he accepts and declares that he accepts the provisions of this Agreement by ordering the Product.
Both the aforementioned preliminary information and this Agreement are also sent to the above e-mail (mail) address notified by the BUYER to the SELLER, and the confirmation of receipt of the order is also included in the aforementioned e-mail along with the order summary.
WARRANTY CONDITIONS
The seller ensures that the products are produced in accordance with the Turkish Food Codex and Food Safety Standards in force. The seller guarantees that all the products it produces will be delivered to the buyers free of defects and fresh. The Seller undertakes to do its best to ensure the permanent quality of these products.
The seller does not guarantee the products that are not kept in proper storage conditions and/or are consumed after the specified shelf life periods.
The seller cannot be held responsible in any way for visual design changes on the product due to seasonal raw material supply difficulties and similar reasons.
These Warranty Conditions form an integral part of the Sales Contract.